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Customer Reviews

Based on 52 reviews
79%
(41)
21%
(11)
0%
(0)
0%
(0)
0%
(0)
R
Rainer Greven
[40% weniger Angebot] für SwitchBot Vorhang-/Gardinenöffner (Version 1 Stange)

Nachdem ich bereits 2 SwitchBot Vorhang-/Gardinenöffner Version 2 für das Schlafzimmer habe und damit sehr gute Erfahrungen gesammelt hatte, (unter anderem wie einfach die Montage und Handhabung in der täglichen Anwendung ist.) habe ich mich entschieden, einen weiteren SwitchBot Gardinenöffner für das Arbeitszimmer zu erwerben. Gut, dass SwitchBot immer wieder Aktionsangebote für bestimmte Artikel macht. Da konnte ich mir meinen Wunsch leicht erfüllen.
Es ist zwar noch die Vorgänger Version 1, aber dieser erfüllt seinen Zweck genauso gut wie die neuere der Version 2.
Die Montage an meiner Gardinenstange war sehr einfach und schnell zu realisieren. Das Einrichten über die App von SwitchBot ist perfekt erklärt.
In Verbindung mit Alexa bzw. Google Home geht nun alles mit Sprachbefehl zu steuern.
Ich bin sehr zufrieden mit diesem Smart Home Produkt und kann es jedem mit gutem Gewissen empfehlen.

A
Alfred Ströder
First Tests

Due to the fact that I’m a user of BLE, WLAN and Zigbee devices, I’m using a multi-mode gateway, as well. To add the device to a non switchbot gateway seems not to work.
So I need always to setup and operate the curtain with my smartphone, otherwise I would have to invest in more switchbot devices and having two independent smart islands.
I was wondering because this is a BLE device.
Other than that the device is working fine even with a non-modified expandable rod. It was just enough a adjust the strength of clamping and it works fine.
The picture is showing the small plastic ring which generates a small ramp.
Picture:
No option to add file ...

A
Alexander Dvorsky
Das Geld allemal wert!

Ich brauchte zwar einen 2ten da mein Vorhang zu breit und schwer ist fuer einen Bot alleine, aber mittig geteilt mit 2 Bots gar kein Thema.
Die Solarzelle passt hinten nicht direkt drauf, muss man halt mit ner Schnur weiter unten befestigen, aber sonst alles Prima!

T
T.Jansen
Loving it!

This product along with the hub mini, makes automated life so much easier. Curtain opens at dawn and closes at dusk. Need it opened or closed right now? Just use your voice with your favorite automation director. Only thing you need to take care of is an unobstructed rail. Rails that have been slid inside of each other might prove to be too big of an obstacle for the little wheels. It pulling a 4M heavy curtain on a U-rail here. Loving it! Wife is asking for two more.

G
Gabe Engels
Great item

I installed this on a rod with curtain with back pockets.
Skeptical as most. I installed and downloaded app. And calibrated.
Calibration takes a bit to get it just right, but is very easy to control
Put on the schedule for the day.
Works great.
Motor does make a little noise. But it quick.
installed with it 100% charged. After the calibration a few times and adjusting curtains. And a few days of in use. Battery is only down to 97%.

All in all good product

Terms and Conditions:

Items directly purchased from eu.switch-bot.com can be returned in 30-days for a full refund or exchanged under the following circumstances:

1. Missing, Damaged, or Wrong Items.

Please inspect your order as soon as you receive it. We always do our best to deliver your order in an efficient manner and strive to make sure your orders are complete and undamaged. If in the unlikely event your order is missing, incorrect, or damaged, please contact us immediately.

2. Malfunction or Serious Product Quality Issues.

Please read the Manual first before you set up and use your product. In the meantime, you can refer to the FAQ page of our official website or ask for assistance via “Feedback” via the SwitchBot App. If you have encountered malfunction or product quality issues that affect the use of your product, please contact us within 30 days of receipt of shipment.

3. If your product is unopened you are eligible for a return or refund.

Other Notes:

1. 30 day Return Policy: If you do not like/are not satisfied with an item within 30 days of receiving it, you can return the item for a refund or an exchange providing it is in a perfect and resalable condition. Products must be returned in the condition they were received in. If products show evidence of installation or user abuse, or are not in a resalable condition when returned, then the user will not be eligible for a refund or exchange. Should you with to make a refund or exchange, you will be liable for return postage costs.

2. Any item that is damaged through customer misuse or missing parts due to customer tampering cannot be returned or refunded.

3. If customers choose the wrong rail model subjectively, we will not provide any return or exchange service after this 30-day period has expired.

4. Before returning an item, please make sure that you contact our returns team at support@wondertechlabs.com,this helps us to make sure your return is received in a safe and timely manner. Should you fail to notify us of a return being made,SwitchBot will not be held accountable for loss of stock and/or losses incurred due to negligence when in transit.

5. For non-quality-related warranty claims,the buyer will be responsible for all shipping costs.

6. In case warranty info is different on product packages, web store pages, and legal requirements, the longest period applies.

Return and Refund Procedure:

1. If you are looking to apply for a return or refund,please email the following information to support@wondertechlabs.com, we will send a confirmation email to you within 3 business days of your request.
*Order ID
*A description of the reason for your return
*A video/image that explains the issue

2. We will confirm if the package is unopened or not, and will supply a return address to customer.

3. Customer will then send back the package and device.

4. Customer must then provide a tracking number for their delivery.

5. Our processing centre will confirm there are no issues with the return.

6. Refund will be processed.

Note:
The time it takes for products to be sent back to our warehouse varies and may take up to as long as 1 month. Our warehouse accepts returns every two weeks . If you find that your return has not been processed according to your expectations, we would ask that you please wait patiently; (our warehouse is located in three places: the United States, United Kingdom and Europe), and we will deal with your return as fast as we can.

The following content should help solve some frequently asked questions regarding our refund policy.

How can I cancel my order?

You can cancel your order within 12 hours of order placement, if your order has been submitted for more than 12 hours it cannot be canceled unless it hasn't been shipped out yet. Note: Please allow us 24 hours to fully process orders, if you do not receive a tracking number in more than 72 hours please contact us at support@wondertechlabs.com

Customer Reviews

Based on 52 reviews
79%
(41)
21%
(11)
0%
(0)
0%
(0)
0%
(0)
R
Rainer Greven
[40% weniger Angebot] für SwitchBot Vorhang-/Gardinenöffner (Version 1 Stange)

Nachdem ich bereits 2 SwitchBot Vorhang-/Gardinenöffner Version 2 für das Schlafzimmer habe und damit sehr gute Erfahrungen gesammelt hatte, (unter anderem wie einfach die Montage und Handhabung in der täglichen Anwendung ist.) habe ich mich entschieden, einen weiteren SwitchBot Gardinenöffner für das Arbeitszimmer zu erwerben. Gut, dass SwitchBot immer wieder Aktionsangebote für bestimmte Artikel macht. Da konnte ich mir meinen Wunsch leicht erfüllen.
Es ist zwar noch die Vorgänger Version 1, aber dieser erfüllt seinen Zweck genauso gut wie die neuere der Version 2.
Die Montage an meiner Gardinenstange war sehr einfach und schnell zu realisieren. Das Einrichten über die App von SwitchBot ist perfekt erklärt.
In Verbindung mit Alexa bzw. Google Home geht nun alles mit Sprachbefehl zu steuern.
Ich bin sehr zufrieden mit diesem Smart Home Produkt und kann es jedem mit gutem Gewissen empfehlen.

A
Alfred Ströder
First Tests

Due to the fact that I’m a user of BLE, WLAN and Zigbee devices, I’m using a multi-mode gateway, as well. To add the device to a non switchbot gateway seems not to work.
So I need always to setup and operate the curtain with my smartphone, otherwise I would have to invest in more switchbot devices and having two independent smart islands.
I was wondering because this is a BLE device.
Other than that the device is working fine even with a non-modified expandable rod. It was just enough a adjust the strength of clamping and it works fine.
The picture is showing the small plastic ring which generates a small ramp.
Picture:
No option to add file ...

A
Alexander Dvorsky
Das Geld allemal wert!

Ich brauchte zwar einen 2ten da mein Vorhang zu breit und schwer ist fuer einen Bot alleine, aber mittig geteilt mit 2 Bots gar kein Thema.
Die Solarzelle passt hinten nicht direkt drauf, muss man halt mit ner Schnur weiter unten befestigen, aber sonst alles Prima!

T
T.Jansen
Loving it!

This product along with the hub mini, makes automated life so much easier. Curtain opens at dawn and closes at dusk. Need it opened or closed right now? Just use your voice with your favorite automation director. Only thing you need to take care of is an unobstructed rail. Rails that have been slid inside of each other might prove to be too big of an obstacle for the little wheels. It pulling a 4M heavy curtain on a U-rail here. Loving it! Wife is asking for two more.

G
Gabe Engels
Great item

I installed this on a rod with curtain with back pockets.
Skeptical as most. I installed and downloaded app. And calibrated.
Calibration takes a bit to get it just right, but is very easy to control
Put on the schedule for the day.
Works great.
Motor does make a little noise. But it quick.
installed with it 100% charged. After the calibration a few times and adjusting curtains. And a few days of in use. Battery is only down to 97%.

All in all good product