I needed to change my existing SwitchBot curtains from a rod version to an I rail version. SwitchBot customer support was excellent and sent the parts I needed to swap over for just the shipping costs. Very polite and professional.

Great support. Speedy delivery of replacement product

I'm really happy with my curtain SwitchBots. Recently changed from U-rail to Rod since i moved - and noticed that the bot has a hard time going over the part where the rod telescopes or extends. It's a little bit tricky too to get rod curtains to look like they're moving in an organized manner and not just by the end - but the bot comes with several accessories to make it look neater.

The best service

I am very happy with how my problem was handled. Thank you to the switchbot team for understanding