You have an existing official website account that uses the same email address with your app account. You can verify this email address to link these two accounts.
If you have once shopped in our official website, please use your existing website account to link with your app account. If you do not have a website account, we can create a new one for you that is automatically linked to your current app account.
Your SwitchBot app account has not linked with your SwitchBot official website account. After linking the two accounts, you can log in to Shop using your app account.
This newly created official website account is linked with your app account automatically. You can also use this account to log in to the SwitchBot app directly.