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1 year
warranty

Control TV, Air Conditioner, compatible with Alexa, Google Home, HomePod, IFTTT

Connect all SwitchBot devices and home appliances to the Internet, enable the Cloud Service of your SwitchBot devices

Save energy and save money

With "Smart learning" mode, it can mimic your existing remote control in 5s

Customer Reviews

Based on 330 reviews
81%
(266)
15%
(51)
3%
(11)
0%
(1)
0%
(1)
R
Richard VanDeFlier
Curtain rod opener

Very pleased with it sogar and in a couple of weeks will order 5 more

W
Woody
great for people with low vision

Let's my wife use Alexa to control the blinds

A
Andrew Jones
Great bit of kit - information could be clearer

I bought a pair of curtain closers to try them out before I went on a long holiday - they were very good, but I was dissapointed to find out I needed a switch bot mini hub to operate them through my google home system. However once I had got the switch bot mini hub (and a second pair of curtain closers), and got them working through Google I was very impressed. I have just returned from the month long trip and the switch bot system has worked perfectly so I will be buying more curtain closers. Information on how to do the set up could be clearer as could the performance of the switch bot - for example how many sets of curtains can each switch bot operate and how far apart can the curtains be? I have 2 sets of curtain closers operated from my 1 switch bot mini and I don't know if I can set up more. I will have to expertiment to find out.

C
Catherine Jardon
A new adaptation to master

I'm sorry to answer you so late.
I have a little trouble understanding how my Switchbot works, the tutorials being in English.
Among other things I do not understand, if I connect the Switchbot to the remote control of my television, can I still use the remote control without the Switchbot or not?

S
Skip
Helpful little hub

The hub mini is small yet powerful. Setup was a breeze after I entered the right wifi password. Connected to my switchbot rod 2 and decided not to stop there. Connected my TV in the room so I could control it with my Alexa device. Remote control setup was simple. You can even customize which buttons to what which is nice. Just select the button in the app then press it on the remote to learn.

Terms and Conditions:

Items directly purchased from eu.switch-bot.com can be returned in 30-days for a full refund or exchanged under the following circumstances:

1. Missing, Damaged, or Wrong Items.

Please inspect your order as soon as you receive it. We always do our best to deliver your order in an efficient manner and strive to make sure your orders are complete and undamaged. If in the unlikely event your order is missing, incorrect, or damaged, please contact us immediately.

2. Malfunction or Serious Product Quality Issues.

Please read the Manual first before you set up and use your product. In the meantime, you can refer to the FAQ page of our official website or ask for assistance via “Feedback” via the SwitchBot App. If you have encountered malfunction or product quality issues that affect the use of your product, please contact us within 30 days of receipt of shipment.

3. If your product is unopened you are eligible for a return or refund.

Other Notes:

1. 30 day Return Policy: If you do not like/are not satisfied with an item within 30 days of receiving it, you can return the item for a refund or an exchange providing it is in a perfect and resalable condition. Products must be returned in the condition they were received in. If products show evidence of installation or user abuse, or are not in a resalable condition when returned, then the user will not be eligible for a refund or exchange. Should you with to make a refund or exchange, you will be liable for return postage costs.

2. Any item that is damaged through customer misuse or missing parts due to customer tampering cannot be returned or refunded.

3. If customers choose the wrong rail model subjectively, we will not provide any return or exchange service after this 30-day period has expired.

4. Before returning an item, please make sure that you contact our returns team at support@wondertechlabs.com,this helps us to make sure your return is received in a safe and timely manner. Should you fail to notify us of a return being made,SwitchBot will not be held accountable for loss of stock and/or losses incurred due to negligence when in transit.

5. For non-quality-related warranty claims,the buyer will be responsible for all shipping costs.

6. In case warranty info is different on product packages, web store pages, and legal requirements, the longest period applies.

Return and Refund Procedure:

1. If you are looking to apply for a return or refund,please email the following information to support@wondertechlabs.com, we will send a confirmation email to you within 3 business days of your request.
*Order ID
*A description of the reason for your return
*A video/image that explains the issue

2. We will confirm if the package is unopened or not, and will supply a return address to customer.

3. Customer will then send back the package and device.

4. Customer must then provide a tracking number for their delivery.

5. Our processing centre will confirm there are no issues with the return.

6. Refund will be processed.

Note:
The time it takes for products to be sent back to our warehouse varies and may take up to as long as 1 month. Our warehouse accepts returns every two weeks . If you find that your return has not been processed according to your expectations, we would ask that you please wait patiently; (our warehouse is located in three places: the United States, United Kingdom and Europe), and we will deal with your return as fast as we can.

The following content should help solve some frequently asked questions regarding our refund policy.

How can I cancel my order?

You can cancel your order within 12 hours of order placement, if your order has been submitted for more than 12 hours it cannot be canceled unless it hasn't been shipped out yet. Note: Please allow us 24 hours to fully process orders, if you do not receive a tracking number in more than 72 hours please contact us at support@wondertechlabs.com

Question: 
Does it require a pay subscription to use remotely?
Answer: 
No, SwitchBot does not have any subscription to use it at all.

Question: 
How many Switchbot devices can be linked to one Hub mini?
Answer: 
I'm not sure this will help, but so far I have 4 (3 Switch-bots for light switches, and one thermometer/hygrometer)

Question: 
How dos the switchbot is power what volt is it
Answer: 

The Switchbot Hub mini will use any charger that came with a cell phone. Most people have several old cell phone chargers lying around.

Question: 
How dos the switchbot is power what volt is it
Answer: 

The Switchbot Hub mini will use any charger that came with a cell phone. Most people have several old cell phone chargers lying around.

Customer Reviews

Based on 330 reviews
81%
(266)
15%
(51)
3%
(11)
0%
(1)
0%
(1)
R
Richard VanDeFlier
Curtain rod opener

Very pleased with it sogar and in a couple of weeks will order 5 more

W
Woody
great for people with low vision

Let's my wife use Alexa to control the blinds

A
Andrew Jones
Great bit of kit - information could be clearer

I bought a pair of curtain closers to try them out before I went on a long holiday - they were very good, but I was dissapointed to find out I needed a switch bot mini hub to operate them through my google home system. However once I had got the switch bot mini hub (and a second pair of curtain closers), and got them working through Google I was very impressed. I have just returned from the month long trip and the switch bot system has worked perfectly so I will be buying more curtain closers. Information on how to do the set up could be clearer as could the performance of the switch bot - for example how many sets of curtains can each switch bot operate and how far apart can the curtains be? I have 2 sets of curtain closers operated from my 1 switch bot mini and I don't know if I can set up more. I will have to expertiment to find out.

C
Catherine Jardon
A new adaptation to master

I'm sorry to answer you so late.
I have a little trouble understanding how my Switchbot works, the tutorials being in English.
Among other things I do not understand, if I connect the Switchbot to the remote control of my television, can I still use the remote control without the Switchbot or not?

S
Skip
Helpful little hub

The hub mini is small yet powerful. Setup was a breeze after I entered the right wifi password. Connected to my switchbot rod 2 and decided not to stop there. Connected my TV in the room so I could control it with my Alexa device. Remote control setup was simple. You can even customize which buttons to what which is nice. Just select the button in the app then press it on the remote to learn.