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From Setup to Troubleshooting,
kata Has You Covered

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容器 3379@2x (1).webp__PID:d4a74814-bc9c-4982-8529-f64f05c3edfe
容器 3381@2x (1).webp__PID:e2d4a748-14bc-4c59-8205-29f64f05c3ed

Just Tell kata What You Want to Do

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Control Multiple Devices with a Single Command

Lights, curtains, air conditioners, you can control multiple compatible devices at once with a single
command to kata. No more switching between apps or controlling each device one by one.

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Create Complex Automations with Just a Few Words

"When this happens, I want you to do this."
Just tell kata what you want to happen, and it will help you create the automation to make it happen.

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Understands What You Mean, Not Just What You Say

Even If You're Vague, kata Makes Sure It Gets It Right

No need to use specific phrases or commands. Just speak naturally and kata will understand your intent
and suggest the right actions.

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Even If You're Vague, kata Makes Sure It Gets It Right

Even when your request isn't specific about the device or action, kata will suggest possible options. It
then confirms the missing details one by one, helping you get to the action or guidance you need.

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New to Setup? kata Will Guide You Through It.

Simply take a photo of your product's packaging. kata will identify the product and provide the right
setup instructions, guiding you through each step on screen.

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Lifecycle Card  操作@2x.webp__PID:c500b17c-f251-457c-b9ab-e53be9d0565c
Lifecycle Card トラブル解決@2x.webp__PID:24c500b1-7cf2-4115-bc39-abe53be9d056

kata Is Here to Help!

Can't connect? A device not responding? Not sure how to use a feature? Tell kata what's wrong, and it will guide you through the steps to troubleshoot and resolve the issue, using information from manuals, FAQs, and helpful videos.

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Let's Start Talking to kata!

Getting started takes just three steps.

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容器 3311@2x.webp__PID:b9c8a289-4705-4313-bddb-c5c3e9d8fd37
容器 3310@2x.webp__PID:eeb9c8a2-8947-4583-933d-dbc5c3e9d8fd

Your Privacy, in Your Hands.

Before using the kata AI Assistant, you must review and agree to how your information is handled.
The text, voice, and images you send to kata, along with the device names, device status, and operation instructions needed to provide the service,
are used to understand your requests, generate responses, process images, and control your devices.
We do not extract, store, or use voiceprint information. Original voice recordings, images, and non-anonymized personal information are not used to train AI models. Neither we nor our service providers retain your original input data. Our service providers also do not retain processing results or use related information to train their own models.
Generated responses, image processing results, device operation results, and related service records are stored on our cloud servers so that you can review, manage, and delete them later. You can withdraw your consent by stopping use of the service or disabling the permissions required for related features.
For more information, please review the SwitchBot kata AI Assistant Privacy Policy.

Frequently Asked Questions

1. Do I need to agree to the Privacy Policy to use the kata AI Assistant?

Yes. You must agree to the Privacy Policy the first time you use the feature. If you do not agree, you will not be able to use this feature.

2. Why can't I see kata in the SwitchBot app?

kata is available in SwitchBot app version 10.0 or later. If you don't see kata, please update the app to the latest version.

3. Will my previous conversations be carried over after I close the app?

If you see "This is the end of your previous conversation history" when you reopen the app, kata will not retain the conversation content from before that point. Please tell kata again anything you need it to know.

4. Is there a daily limit on how many times I can use kata?

Yes. You can use kata up to 100 times per day, counted by the number of times kata successfully processes a response or device operation. Once you reach the limit, you can use kata again starting the next day. Please note that usage limits and conditions may change in the future.

5. Can kata perform actions that require other settings to be turned on first?

Yes. For example, if Motion Detection needs to be enabled before you can use Detection Alerts, kata will check the required settings, turn on the necessary settings first, and then perform the requested action. kata will also let you know what settings were changed.For complex settings beyond what kata can configure automatically, or settings involving multiple devices, kata will guide you to the appropriate settings page.

6. If I have multiple devices with similar names, will kata operate the wrong device?

If there are multiple possible devices, or if information such as the room, device, or setting value is missing, kata will ask you to confirm the details before carrying out the operation.

7. What happens if there is a network problem or a device is offline?

Network issues or offline devices may prevent kata from checking device status or carrying out operations. In such cases, kata will guide you through the steps to check the issue. kata does not currently support automatic retries, so please try the operation again after checking the issue.

8. What kinds of problems can kata help solve?

kata refers to product manuals, FAQs, videos, and other resources to guide you through troubleshooting and resolution steps. kata's primary role is to support you in resolving issues, it does not automatically detect or repair every possible problem.

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Just Leave It to kata!

Whether by text or voice, just open the SwitchBot app and tell kata what you want to do.

*This feature is available in SwitchBot app version 10.0 or later.