The best service

I am very happy with how my problem was handled. Thank you to the switchbot team for understanding

I needed to change my curtain type from ring to rail, the support team knew exactly what I needed, explain the process and sent the new part to me in the Philippines!! Given I bought the original part in Chicago!! That’s what you call awesome service!!

Had a technical issue with my Bot that could not be resolved. Support team sent me a warranty replacement in a timely manner.